Notice of Non-Discrimination

Principal Office: 2030 Portage Street, Kalamazoo MI, 49001

Phone: 269-553-8000


 

 

Kalamazoo Community Mental Health and Substance Abuse Services  complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Kalamazoo Community Mental Health and Substance Abuse Services  does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

 

Kalamazoo Community Mental Health and Substance Abuse Services


  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

o   Qualified sign language interpreters

o   Written information in other formats (large print, audio, accessible electronic formats, other formats)

 

  • Provides free language services to people whose primary language is not English, such as:

o   Qualified interpreters

o   Information written in other languages


If you need these services, contact our Customer Services Office at (269) 553-7000 or toll-free at 1-877-553-7160


If you believe that Kalamazoo Community Mental Health and Substance Abuse Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Teresa Lewis, LBSW
Customer Services Manager
2030 Portage Street - Kalamazoo, MI 49001
Phone: 1-877-553-7160 or TTY: 711
Fax: 269-364-9992
TLewis@kazoocmh.org


You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Customer Services will help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F, HHH Building
Washington, D.C., 20201
1-800-368-1019, 1-800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html