2014 Customer Service Survey


Starting August 25, 2014



Southwest Michigan Behavioral Health (SWMBH) will be conducting Telephone Surveys with customers served by Kalamazoo Community Mental Health and Substance Abuse Services (KCMHSAS).  

The purpose of this survey is to get your impression of services you receive from KCMHSAS through SWMBH.  This survey is COMPLETELY voluntary and confidential.   Participants will have a chance to win a WalMart Gift Card.

SWMBH and KCMHSAS want to know your opinion.

 If you DO NOT wish to participate in this telephone survey, please contact

KCMHSAS Customer Services at 269-553-7000



Medicaid Expansion-Healthy Michigan Updates:

KCMHSAS Messenger Newsletter Archive:

KCMHSAS Annual Report



Check back frequently for updates of community events.  For a list of recurring meetings and events in the Kalamazoo area, see our Community Calendar.


Today, United Way of the Battle Creek and Kalamazoo Region kicks off their annual campaign, but their work is year round.  Check out this scorecard to see the impact your support of United Way has.

 "Change the Story"

Kalamazoo Office • 709 South Westnedge Avenue • Kalamazoo, MI 49007 • Phone (269) 343-2524 • Fax: (269) 344-7250
Battle Creek Office • 34 West Jackson Street, Suite 4B • Battle Creek, MI 49017 • Phone: (269) 962-9538 • Fax: (269) 962-0074




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