Access Center

Services for Children

Services for Persons with Substance Abuse

Services for Persons with Developmental Disabilities

Services for Adults with Mental Illness

Customer Benefits

Supported Education

Eligibility and Cost

Grievance and Appeals

Recipient Rights

Housing

Family Support

Access Center

Working with You
Professional and caring assistance is available for individuals who are experiencing:

• Mental illness
• Substance use/abuse
• Emotional difficulties
• Developmental disabilities

Our Services Include:

• Eligibility determination or screening
• Assessment/evaluation
• Crisis intervention/emergency services
• Therapy (individual and group)
• Case management and supports coordnation
• Psychiatric care
• Residential placement
• Community living skills
• Respite/family support
• Family support

What Can You Expect
As part of your services provided through Kalamazoo Community Mental Health and Substance Abuse Services, you can expect:

• To be treated with dignity and respect
• To be involved in the planning of your services
• To have choices in the resources and service providers you work with
• To receive assistance from us without discrimination
• To have access to services without regard to your ability to pay for them

If at any time you feel your needs are not being met, you may talk to your service provider or contact our customer services office. We will problem-solve your situation.

Who is Eligible
Any individual who needs help with substance abuse, with or without mental health issues and lives within Kalamazoo County may be eligible for services. Kalamazoo Community Mental Health and Substance Abuse Services is the service provider for Medicaid recipients.

Our Access Center staff will help determine whether you qualify for our services. Once this has been determined, our staff will meet with you to select the type of services needed.

Please bring these things with you to your access appointment:

• Proof of insurance (including Medicare and Medicaid)
• Authorization from your insurance company (as necessary)
• Recent pay stub or tax return (or other information to prove your income level)
• List of current medications
• List of allergies or medical conditions
• Necessary court documents (if you have a court appointedguardian)
  

Cost for Services
Fees are based upon your ability to pay or your health insurance coverage. No one is denied services because of an inability to pay.

IF YOU OR SOMEONE YOU KNOW IS IN CRISIS, PLEASE CALL:
269-373-6000 w Toll Free 888-373-6200

For Service: Access Center
418 W. Kalamazoo Avenue w269-373-6000 (24 hours) w 888-373-6200 (24 hours)
TDD 269-382-0847 w Fax 269-373-4951
For Administration: KCMHSAS
3299 Gull Road, Nazareth w MI 49074-0063 w Tel 269-553-8000 w Fax 269-553-8012

2007 All Rights Reserved